The All-Inclusive CATI Solution that empowers enterprises and transforming the way you conduct telephonic interviews, analyze interview data, and automate processes across multiple teams.
Manage projects seamlessly—integrated with the Sales Team and systematically connected to Research Associates (RA), Quality Analysts (QA), Data Quality (DQ), Voice Quality (VQ), as well as Clients, Suppliers, and the Reporting System.
Access an intuitive dashboard with graphical reports
Team Management & Shift Rotation
Create and manage new or existing campaigns/projects
Project tracking & lifecycle management
Data Allocation for Project (System Generated Automation)
Project Performance Report with Call Disposition Time
Integration with QA & DQ to evaluate team performance
Status logic management (Appointment, Junk, Reschedule, etc.)
Invoicing & reconciliation features
Deep Diving Reports
Research Associate “the actual executor” of project is been facilitated via dynamic dashboard to manage Projects, Calls, Interviews, Surveys, Reports, Stats and much more
Access Dashboard With Graphical Reports
Team Management & Shift Rotation
Access Multi Project With System Generated Data
Click to Call Facilitation with Call Recording
All logics of Status (Appointment,Junk,Re Schedule etc)
Project Performance Report with Call Disposition Time
Connected With QA & DQ
Deep Diving Reports
Quality Analyst plays a crucial role in ensuring that the desired standards & has pivotal role in maintaining and improving the quality of Interview & Survey Interactions to meet Project as well & organization compliances
Access Projects Allocated
Review / Audit Call Recording
Monitoring Calls
Feedback and Coaching
Compliance Monitoring
Process Improvement
Task Management
Report Review
Save Time & Start Using the Umbrella of Vast Integrations.
A one-stop platform for all your inside sales & feet-on-street - sales, partner onboarding, operations, and connected marketing teams.
Sales Deep Reporting
Seemless Integrated & Connected Platform.