Computer-Assisted Telephone Interviewing (CATI) has been the backbone of data collection for decades. Over the years, rapid technological development has transformed CATI Survey Tools from manual and script-based procedures to AI-powered, automated ones. This evolution has significantly increased efficiency, accuracy, and data reliability. As we dig into the evolution of tools, how it impacted the market research landscape, and the way modern AI-based technologies are changing the face of survey…